YETUNDE O. ADEMOYEGUN

Operations & Administrative Professional

LinkedIn

About

Highly analytical and results-driven Operations and Administrative Professional with a proven track record in optimizing administrative processes, managing complex stakeholder relationships, and enhancing operational efficiency across healthcare, public health, and consulting sectors. Adept at leveraging strong technical and problem-solving skills to drive impactful initiatives, streamline workflows, and ensure seamless service delivery. Committed to contributing to organizational success through meticulous record-keeping, effective communication, and strategic support.

Work Experience

Provider Service Officer II

NEWDAY MEDICAL CENTER

Oct 2023 - May 2024

Akure, Ondo State, NG

Managed daily HMO administrative operations and stakeholder liaison, ensuring prompt service delivery and meticulous record-keeping within a healthcare setting.

  • Streamlined daily administrative operations for the HMO unit, enhancing workflow efficiency and service delivery.
  • Facilitated effective communication and resolved critical issues between enrollees, HMOs, and hospital staff, significantly improving patient satisfaction.
  • Maintained comprehensive records for HMO enrollees and claims, ensuring data accuracy and compliance with administrative standards.
  • Managed and escalated all HMO-related correspondence, ensuring timely responses and resolution of critical inquiries.

Distribution Hub Supervisor

MALARIA CONSORTIUM

Jan 2021 - Dec 2021

Odigbo Local Government, Ondo State, NG

Supervised the efficient distribution of essential materials for a large-scale public health campaign, ensuring effective stakeholder engagement and seamless operations.

  • Monitored and supervised the distribution and delivery of essential materials for the Long Lasting Insecticidal Net Campaign, optimizing logistical efficiency.
  • Collaborated effectively with cross-functional teams to ensure a seamless distribution process, contributing to campaign success.
  • Maintained clear and consistent communication with diverse stakeholders and beneficiaries, ensuring successful campaign outreach and engagement.

Operations Associate

VISION-PLUS CONSULTANTS

Nov 2019 - Jan 2021

Akure, Ondo State, NG

Provided critical technical and administrative support, managing client data and correspondence to ensure smooth departmental operations and client satisfaction.

  • Delivered comprehensive technical and administrative support, enhancing departmental productivity and operational efficiency.
  • Collaborated closely with client management and customer support teams, contributing to enhanced client satisfaction and streamlined operational flow.
  • Managed and maintained a comprehensive client database, ensuring data accuracy and facilitating efficient, timely correspondence.

Mobilization Facilitator

CATHOLIC RELIEF SERVICES

Jan 2018 - Dec 2018

Idanre Local Government, Ondo State, NG

Facilitated community mobilization and stakeholder engagement for a public health campaign, developing strategies to achieve campaign objectives.

  • Led house-to-house mobilization efforts for the Long Lasting Insecticidal Net Campaign, directly engaging community members and increasing participation.
  • Engaged and collaborated with diverse stakeholders to ensure effective service delivery and robust community participation.
  • Devised and implemented key strategies that significantly enhanced the execution and achievement of campaign goals and objectives.

Administrative Assistant (NYSC)

FEDERAL POLYTECHNIC

Jan 2017 - Dec 2018

Offa, Kwara State, NG

Managed document flow, conducted research, and provided comprehensive administrative assistance to support institutional operations and departmental initiatives.

  • Prepared and managed a high volume of documents, including weekly reports, correspondence, and memos, for senior management.
  • Conducted thorough research, compiling findings to support various departmental initiatives and informed decision-making.
  • Provided research assistance on multiple projects, contributing to data collection and analysis.
  • Ensured accuracy and clarity by meticulously editing, proofreading, and reviewing official documents and reports.
  • Collaborated effectively with colleagues to maintain a smooth and cohesive administrative workflow.

Industrial Trainee

CENTRE FOR RENEWABLE ENERGY & TECHNOLOGY, FEDERAL UNIVERSITY OF TECHNOLOGY

Jan 2016 - Dec 2017

Akure, Ondo State, NG

Conducted extensive research and participated in field activities, gaining practical experience in renewable energy and technology.

  • Carried out extensive research in renewable energy, contributing to ongoing projects and academic understanding.
  • Actively participated in various field activities, gaining practical experience in renewable energy applications and methodologies.

Education

Medical Microbiology

Federal University of Technology, Akure (FUTA)

In view

Sep 2022

Akure, Ondo State, NG

Biotechnology

Elizade University

2nd Class Upper Division

Sep 2013 - Jul 2017

Ilara-Mokin, Ondo State, NG

Certificates

National Youth Service (NYSC) Discharge Certificate

Government of Nigeria

Nov 2018

Languages

English (Fluent)

Skills

Communication & Collaboration

  • Verbal Communication
  • Written Communication
  • Professional Correspondence
  • Report Writing
  • Stakeholder Engagement
  • Teamwork
  • Collaboration
  • Interpersonal Skills

Operations & Administration

  • Administrative Support
  • Operations Management
  • Process Improvement
  • Workflow Optimization
  • Record Keeping
  • Document Management
  • Data Management
  • Client Management
  • Customer Support
  • Logistics Management

Analytical & Problem Solving

  • Analytical Thinking
  • Problem Solving
  • Data Analysis
  • Research
  • Critical Thinking

Core Competencies

  • Multitasking
  • Time Management
  • Organizational Skills
  • Strategic Planning
  • Project Support
  • Public Health Awareness

Software & Tools

  • Microsoft Office Suite
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Outlook

Interests

Community & Personal Development

  • Volunteering
  • Community Involvement
  • Reading
  • Researching
  • Writing

Hobbies

  • Cooking